Refund policy

Refund Policy

At CARLIN C. LAWHEAD DDS, PLLC, we strive to ensure customer satisfaction with every purchase.

Return Eligibility
You may request a return within 7 days of receiving your order. To qualify:

• Items must be unused and in original packaging

• Proof of purchase is required

Non-Returnable Items

• Personal care or hygiene products (if opened)

• Gift cards

• Clearance or final sale items

Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photo proof.

Refund Process

• Once approved, refunds are issued within 5–7 business days

• Refunds will be processed to the original payment method

Late Refunds
If your refund hasn’t been received:

• Contact your bank or payment provider

• Processing delays may occur depending on your financial institution

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact
Email: anna@selvixa.net